Chapter Performance & Benchmarking Report

Now what you’ve all been waiting for! We gathered the data for this report on chapter programs to serve as a resource for benchmarking, sharing innovations in chapter management, and starting conversations about the future of chapters.

This report incorporates data analysis from three surveys directed to CEOs, CRPs (or association staff overseeing chapter operations), and chapter leaders, along with findings from CEO roundtables and focus groups—all complemented by insights gained over several decades of managing and consulting with hundreds of associations.

Let’s explore what we gathered and learned.

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BROUGHT TO YOU BY:

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Billhighway is a Chapter Management Solution that provides chapter performance and engagement data to headquarters and technology tools to chapters. Let’s chat!

Mariner Management & Marketing

Mariner is your partner in helping association volunteers and staff create the greatest possible value for your members and in ensuring the long-term health and growth of your association. Let’s chat!