Our award-winning U.S.-based client support teams provide fast, multi-tiered assistance for your organization’s staff, officers, leaders, and members. Our teams are available by phone or email with guaranteed fast response times.
Our award-winning U.S.-based client support teams provide fast, multi-tiered assistance for your organization’s staff, officers, leaders, and members. Our teams are available by phone or email with guaranteed fast response times.
Billhighway’s Client Support team is an integral part of why customer loyalty is over 96%. Our team is available by phone or email with guaranteed fast response times.
Not only do we provide support to local administrators and members, but also to staff at the National or headquarters level.
The Client Support team has received the Stevie Award in the Innovation for Customer Service Category for three years running (Gold 2016, Silver 2014, Bronze 2013)!
Our knowledge base is a one-stop-shop providing officers with access to online resources and tools 24/7.
Once implemented onto Billhighway, our training specialists work to understand your organization’s needs and determine where we can offer support along the way.
We focus on providing training to your administrators to ensure both a smooth transition and that they are comfortable with and can easily navigate the system.