Tag

ROI & Performance
Drive Chapter Behavior with Targeted Benchmarking

Drive Chapter Behavior with Targeted Benchmarking

While there’s no guarantee, experience suggests that “if you measure it, they will do it,” so let’s be sure we measure the right stuff.
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What’s the Point of Chapter Benchmarking?

What’s the Point of Chapter Benchmarking?

Let’s say you collect a lot of chapter data and share it with chapter leaders, then what? How do they use it? How do you use it?
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Chapter Performance Data Has the Power to Improve Your Association’s Relationship with Chapters

Chapter Performance Data Has the Power to Improve Your Association’s Relationship with Chapters

Would you believe me if I told you that chapter performance data could put you and your chapters on the path to a rewarding relationship?
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2019 Benchmarking Report Mockup

Chapter Benchmarking Report

Our second edition of the Chapter Benchmarking Report was designed to gather industry data that helps associations benchmark their chapter programs against others.
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Let Bright Spots Shine: How to Share Exceptional Chapter Behavior & Practices

Let Bright Spots Shine: How to Share Exceptional Chapter Behavior & Practices

Bright spots are a sign of something going right. Let’s talk about replicating bright spot behavior and practices.
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6 Steps to Identifying Chapter Bright Spots—Glimmers of Shareable Success

6 Steps to Identifying Chapter Bright Spots—Glimmers of Shareable Success

Here are six steps to identifying a chapter bright spot and figuring out how it happens so you can help other chapters replicate that success.
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What People Think CRPs Do—and What CRPs Really Do

What People Think CRPs Do—and What CRPs Really Do

KiKi L'Italien intereivewed CRPs at the CEX Conference on what people think CRPs do vs what CRPs really do. Here's the results.
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Chapter Chat: How a CRP Helped Turn Around a 15-Year Membership Decline

Chapter Chat: How A CRP Helped Turn Around A 15-Year Membership Decline

A membership drop of 2% year over year for 15 consecutive years can really impact your bottom line. Hear how NCGA turned their membership decline around.
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Chapter Benchmarking Data is the New Bacon

Chapter Benchmarking Data is the New Bacon

Benchmarking data should be second nature to you if you want to make informed decisions about the future of your chapter. Do it the right way with Billhighway!
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The Call to Adventure: Two Tales of Chapter Turnarounds

The Call to Adventure: Two Tales of Chapter Turnarounds

We identify heros in two stories about chapter turnarounds: two component relations professionals (CRPs) and their chapter sidekicks.
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